general

Here are some general tips for a healthy computer:

  • Always use a real-time virus program on your PC and get the latest definitions weekly.
  • Make back-ups of your critical information on a regular basis.
  • Keep your system up to date with Windows Update.
  • Run a Spyware detection illumination program on a regular basis.
  • Minimize programs and services running in the background that you don’t use.

privacy

We will not disclose any personal information about you or your PC to anyone without consent. We realize that a PC is a personal computer. This includes finance, business files, emails, adult content, music files, software, etc. We respect your anonymity. Please have confidence in this.


backups

We recommend backing up critical information on your pc on a regular basis. The following are best backed up:

  • My Documents,
  • Favorites
  • Email messages
  • Profiles
  • Contacts or address book,
  • Financial information,
  • Passwords, photos etc.
 
arrival

Have all your driver discs and Operating System available. Make sure the PC is accessible. Record any error messages or as much information of the environment when the issues occurred.
 
parts

If you purchase your parts ahead of time, make sure they are compatible with your system. It is best to call us before you purchase if possible, to avoid unnecessary trips to the store and avoid inconvenience. Also we can help you to find the right part at the right price.
 
software

We will gladly install any software, however we will not knowingly participate in piracy or software theft. We will not provide software that cannot be legally used. If your programs are backed-up onto CDR media, we will assume you have the right to that product. We will not accept any liability for violations.

virus removal
 
internet

Internet connectivity is sometimes necessary on-location to get drivers, updates etc. Please inform us if you do not have connectivity.